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Don’t sweat it if you truly cannot hire any new employees now. However, you can, and should, still actively recruit and remain in contact with your candidates. Maintaining an open line of communication and being transparent about your current hiring operations will keep your company relevant and top of mind with candidates. Keeping them engaged, even if it’s as simple as checking in with them, increases the likelihood that they will want to come work for your company once you resume hiring.
Customer Management. Every employee needs to be in the customer management business now. The best leaders ensure their teams regularly connect with customers, listen to their feedback, and exercise flexibility. Customers will appreciate when companies are nimble enough to understand their changing needs and offer new ways to help. The work leaders do now to retain and strengthen customer relationships will pay dividends in the future.
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Seek out candidates who embrace the idea that there is ethical opportunity in chaos and will lead or support business development efforts during this tumultuous time. People who feel badly about promoting products and ethically maximizing profits during downturns will be hard-pressed to come up with ideas for new revenue streams, expense reductions, or streamlined processes. Evaluate existing onboarding processes. What aspects can be done virtually? Assess what staff and training resources will be needed for a new hire to have the fastest path to productivity. Ensuring that an effective onboarding plan is in place will be crucial for quickly achieving ROI from new hires as well as retaining them.